Returns and refunds are limited to items that arrive damaged or defective. This applies to prints, photobooks, zines, and calendars alike. Returns aren't accepted for reasons of preference, sizing, or change of mind.
Reporting damage
Email me through the contact page within 14 days of delivery with your order number and a clear photo of the damage and the packaging.
Replacement or refund
If you report the damage within 14 days and provide the requested evidence, I'll send a free replacement. If a replacement isn't possible — for example, a self-fulfilled item from a batch that has sold out — I'll issue a refund instead.
Reported after 14 days, or without the requested evidence, I can still send a replacement for a 30% handling fee plus shipping, covering the cost of materials and reshipping. A refund isn't available outside the 14-day window.
Limited-edition prints
Every limited-edition print is numbered and signed by hand before it ships, so a damaged one can't simply be reprinted without risking two prints under the same edition number. Before I ship a replacement for a damaged limited-edition print, I'll ask for video proof that the original has been destroyed by tearing it into at least 8 pieces.